FAQs
ASKED QUESTIONS
At Oil Au Naturél, we prioritize quality, purity, and sustainability. Our oils are 100% organic, sourced from the best farms, and free from harmful chemicals and additives. We believe in complete transparency and provide detailed information about each product’s origin, extraction method, and benefits.
Yes, all our oils are certified organic. We adhere to strict organic farming practices and ensure that our products meet the highest standards of purity and quality.
To maintain the quality and extend the shelf life of your organic oils, store them in a cool, dark place away from direct sunlight and heat. Ensure the bottles are tightly sealed to prevent oxidation.
While many of our oils are designed for topical use and beauty applications, some of them, such as coconut and olive oils, can be used for cooking. Always check the product description to ensure its intended use.
Yes, our oils are suitable for all skin types. However, if you have sensitive skin or are prone to allergies, we recommend doing a patch test before using a new product extensively.
Apply a small amount of the oil to a patch of skin on your inner arm. Wait 24 hours to see if any irritation or redness occurs. If there is no reaction, the product is safe to use on your skin.
Absolutely! Many of our oils are beneficial for hair health. They can help nourish the scalp, strengthen hair, and promote growth. Check the product descriptions for specific hair care benefits.
No, we do not test any of our products on animals. We are committed to cruelty-free practices and ensuring our products are ethically produced.
The frequency of use depends on the specific oil and its intended purpose. For skin and hair care, we generally recommend using the oils 2-3 times a week. Always refer to the usage instructions provided with each product.
Yes, you can mix different oils to create your custom blend tailored to your needs. Experiment with combinations to find what works best for you.
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please refer to our shipping policy for more details.
We want you to be completely satisfied with your purchase. If you are not happy with a product, please refer to our return policy for information on how to return or exchange it.
If you have any questions or need assistance, you can contact our customer service team via call us at 03008250322. We are here to help!
We hope these FAQs help you make the most of our organic oils. If you have any other questions, feel free to reach out!