Terms & Conditions

1. Introduction

Welcome to Au Naturél Organic Oil. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our services.

2. Products and Services

Product Information: We strive to ensure that all product descriptions, images, and pricing on our website are accurate. However, there may be minor variations. We reserve the right to correct any errors or inaccuracies at any time without prior notice.

Organic Claims: Our products are marketed as organic and are made from natural ingredients. We do not guarantee that our products are free from allergens or that they meet all organic certification standards.

3. Orders and Payment

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Payment Methods: We accept various payment methods including credit/debit cards and online payment platforms. Payment must be completed at the time of purchase.

4. Shipping and Delivery

Processing Time: Orders are processed within 1-2 business days. Delivery times may vary depending on the shipping method selected and the delivery location.

Shipping Costs: Shipping costs are calculated based on order size and delivery location and will be displayed at checkout.

Delivery Issues: We are not responsible for delays caused by third-party carriers or incorrect shipping addresses provided by the customer.

5. Returns and Exchanges

Eligibility: Returns and exchanges are accepted within 14 days of receipt. Products must be unopened, unused, and in their original packaging.

Return Process: Contact our customer service team to initiate a return or exchange. We will provide instructions on how to return the item and process your request.

Shipping Costs for Returns: We cover return shipping costs if the return is due to an error on our part. For other returns, the customer is responsible for return shipping costs.

6. Refunds

Processing Time: Refunds will be processed to the original payment method and may take 5-7 business days to reflect in your account.

Non-Eligible Items: Items marked as final sale or clearance are not eligible for refunds.

7. Intellectual Property

Ownership: All content, trademarks, and other intellectual property on our website are owned by Au Naturél or our licensors. Unauthorized use of our intellectual property is prohibited.

8. Limitation of Liability

Disclaimer: Our products are provided “as is” and “as available” without warranties of any kind. We are not liable for any damages arising from the use of our products or website.

Limitation of Liability: Our liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages.

9. Governing Law

Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your Country].

10. Changes to Terms

Updates: We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

11. Contact Us

Inquiries: For questions or concerns about these Terms & Conditions, please contact us at support@aunaturelorganicoil.com.