Privacy Policy

Effective Date: 25th July 2025
Website: https://aunaturelorganicoil.com

Au Naturél is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Personally identifiable information—such as your name, shipping address, email address, and telephone number—and demographic information (such as your age, gender, hometown, and interests) that you voluntarily give to us when you register with the site or participate in activities such as online chat and message boards.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
Financial Data: Information related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you purchase, order, return, exchange, or request information about our services from the site.
Mobile Device Data: Device information—such as your mobile device ID, model, and manufacturer—and location details if you access the site from a mobile device.

2. Use of Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

Create and manage your account.
Process your transactions and send related order information.
Manage orders and deliver requested products.
Improve the functionality and performance of our services.
Provide responsive customer support.
Conduct research and analysis to enhance our product offerings.
Communicate with you regarding new products, offers, promotions, and updates.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

By Law or to Protect Rights: If necessary to respond to legal process, investigate potential policy violations, or protect the rights, property, and safety of others.
Third-Party Service Providers: With trusted vendors performing services for us (e.g., payment processing, data analysis, email delivery, hosting, customer service, and marketing).
Marketing Communications: With your consent (or where you are provided an opportunity to withdraw consent), for marketing purposes as permitted by law.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the data you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against interception or misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at support@aunaturelorganicoil.com.

6. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference. Because no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or any other automated tracking mechanisms.

7. Options Regarding Your Information

Account Information

You may review, change, or terminate your account at any time by:

Logging into your account settings and updating your profile.
Contacting us directly using the contact information below.

Note: Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Please review this policy periodically to stay informed of updates.