Terms & Conditions

Effective Date: 25th July 2026
Website: https://aunaturelorganicoil.com

Welcome to Au Naturél Organic Oil. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our services.

1. Products and Services

Product Information: We strive to ensure that all product descriptions, images, and pricing on our website are accurate. However, minor variations may occur. We reserve the right to correct any errors or inaccuracies at any time without prior notice.
Organic Claims: Our products are marketed as organic and are made from natural ingredients. We do not guarantee that our products are entirely free from allergens or that they meet all organic certification standards.

2. Orders and Payment

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Payment Methods: We accept various payment methods, including major credit/debit cards and online payment platforms. Payment must be completed at the time of purchase.

3. Shipping and Delivery

Processing Time: Orders are processed within 1–2 business days. Delivery times may vary depending on the shipping method selected and the delivery location.
Shipping Costs: Shipping costs are calculated based on order size and delivery location, and will be displayed at checkout.
Delivery Issues: We are not responsible for delays caused by third-party carriers or incorrect shipping addresses provided by the customer.

4. Returns and Exchanges

Eligibility: Returns and exchanges are accepted within 14 days of receipt. Products must be unopened, unused, and in their original packaging.
Return Process: Please contact our customer support team to initiate a return or exchange. We will provide instructions on how to return the item and process your request.
Return Shipping Costs: We cover return shipping costs if the return is due to an error on our part. For all other returns, the customer is responsible for return shipping fees.

5. Refunds

Processing Time: Refunds will be processed back to the original payment method and may take 5–7 business days to reflect in your account.
Non-Eligible Items: Items marked as final sale or clearance are not eligible for returns or refunds.

6. Intellectual Property

Ownership: All content, logos, graphics, trademarks, and intellectual property on our website are owned by Au Naturél or our licensors. Any unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.

7. Limitation of Liability

Disclaimer: Our products are provided “as is” and “as available” without warranties of any kind, whether express or implied. We are not liable for any damages arising from the use of our products or website.
Limitation of Liability: Our liability is limited to the maximum extent permitted by applicable law. We are not responsible for any indirect, incidental, or consequential damages.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your Country/State].

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of our website or services constitutes acceptance of the updated terms.